Terms to become a TrueLoveJapan’s member

Terms to be member of TrueLoveJapan

These rules are to maintain a higher standard of serious relationship

Age required:

Minimum of 18 years old

Marital status:

You must be Single or divorced for at least 6 months (Under 6 months is not allowed). TrueLoveJapan does not accept married partner. Once discovered or reported by user complaints, your name and profile will be rejected and moved to the red flag list. If you are a paid member, you will not be refunded and your account will be cancelled.

Register only for the purpose of a serious relationship or for language exchange

TrueLoveJapan does not accept any kind of one-night stands, advertisement, spamming, scamming, sex, and other non-serious registration except language exchange. Once discovered or reported by user’s complaints, your name and profile will be rejected and moved to the red flag list. If you are a paid member, you will not be refunded and your account will be cancelled.

What if i want to register to find a friend ?

It is obvious member’s of TrueLoveJapan seek more than just a friend which means if you register to make friends, it will be difficult for you to find someone in our network. Love have a bigger place here. But if you are interested to learn English or Japanese, you are at the right place as well.

Need to maintain a respectful attitude with the other members

It is not because a member does not reply to your message that person is fake or think you are a bad person. It simply mean you are not matching that member’s criteria. It is not a reason to become frustrated and become aggressive. Any attack, ironically, abusive behaviors with other members of the site are prohibited. If members report you with one of these disrespectful behavior, even if you are already a paid members, you will not be able to be a member anymore of the TrueLoveJapan Services. Please be respectful with everybody.

Refund Policy:

Because of spammers, we do not refund after an upgrade is done. Once you reach the upgrade page, you are asked to read the terms and check that box to confirm that you are agreed. Time and information are given to you on that page before you process your payment. it is your responsibility to decide to upgrade or not. We can not 100% guaranty that you are going to be in couple after your first monthly upgrade. There is so many factor depending on your habit, time you take to respond member’s messages, your profile’s photos and so on which make impossible to guaranty a 100% success. But we keep bringing you new members every day in the hope to match what you are looking for.

We put lot of effort every day to filter scammers and people who are not serious. We hope these simple rules will keep the good atmosphere on the beautiful platform of TrueLoveJapan !

Terms of Use

TrueLoveJapan.com (hereafter referred to as “TrueLoveJapan” or “TLJ”), shall determine the following agreement (“Terms of Use”) in offering the “TrueLoveJapan” service (the “Service”) on websites owned or operated by TrueLoveJapan and referred to herein as TrueLoveJapan & Odesign (“TrueLovejapan.com”). All the transactions are processed by the parent company TrueLoveJapan located in Japan and Canada. Whoever is utilizing the services shall be regarded as having agreed to these Terms of Use.

1. Acceptance of Terms of Use

This agreement (“Terms of Use”) governs your use of the Services, on the TrueLovejapan.com, including each past, present or future sites operated by TrueLoveJapan or TrueLoveJapan partners.

By using this Service, you are deemed to have agreed to these Terms of Use whether or not you register as a TrueLoveJapan Member (“Member”). If at any time you choose not to accept these Terms of Use please do not use this Service.

2. Eligibility

No one under the age of 18 is allowed to use the Service. By using the Service, you represent and warrant that you have the right, authority and capacity to enter into and abide by all of the Terms of Use.

3. Modification to these Terms of Use

TrueLoveJapan reserves the right to modify these Terms of Use at any time without prior notice. You should check these Terms of Use periodically for changes. By using this Service after we post any changes to these Terms of Use, you agree to accept those changes, whether or not you have reviewed them.

4. Registration

By registering with TrueLovejapan.com, you are agreeing that you are at least 18 years of age. You are also agreeing to be bound by these Terms of Use as currently posted on the Service or as updated from time to time. You expressly agree that use of the Service is solely at your own risk. Your use of the TrueLoveJapan Site(s) is subject to all applicable local, state, national and international laws and regulations. This extends to and includes laws regarding sexual misconduct.

5. Privacy

TrueLoveJapan respects the privacy of visitors that access TrueLovejapan.com. Use of the Service is governed by our Privacy Policy. TrueLoveJapan and TrueLoveJapan Partners agree to adhere to the Privacy Policy.

6. Modifications to the Service

TrueLoveJapan may, in its sole discretion, add, delete, modify or amend features and/or services contained within the Service, or on TrueLovejapan.com without prior notice.

7. Subscriptions

a) Payment Method
The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method (the “Payment Method Provider”). If TrueLovejapan.com does not receive payment from your Payment Method Provider, you agree to pay all amounts upon demand.

You agree to pay all charges that accrue to your account through your use or the use of those authorized by you. If you have a paid account status you may click here to request us to cancel your paid account status. Once your account has been cancelled your paid status will terminate on the last date covered by your last payment. Paid status is non-transferable. TrueLovejapan.com paid status is final sale and will not be refunded. Disputed charges must be reported to TrueLoveJapan within 60 days of your purchase of the service. For questions regarding your paid status, click here to contact us. b) Subscription Renewal
Your TrueLovejapan.com subscription will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional subscription rate. To change or resign your subscription at any time, please contact our Customer Care team. If you resign, your subscription will not be renewed after your current subscription expires. Resignations prior to the completion of your subscription term are not eligible for a refund of any portion of the subscription fee for the current subscription period.

c) Free Trials and Other Promotions.
Any free trial or other promotion that provides subscriber-level access to the Service must be used within the specified time of the trial. If the terms of the promotional offer require subscription to the Service, you must cancel your subscription before the end of the trial period in order to avoid being charged a subscription fee.

8. Joining TrueLovejapan.com via an TrueLoveJapan Partner

If you register to use the Service through an TrueLoveJapan Partner, and TrueLoveJapan’s relationship with the Partner associated with that given TrueLoveJapan Partner is severed for any reason, you will not forfeit your membership rights to use the Service. TrueLoveJapan reserves the right to migrate your membership or paid account to a comparable service on TrueLovejapan.com.

9. Community Content

All content posted on the Service should be consistent with the Community Content Guidelines.

You agree not to post, transmit, distribute or link to content that is unlawful, harassing, abusive, threatening, harmful, indecent, obscene, tortuous, libelous, defamatory, invasive of another’s privacy or otherwise liable to be viewed as objectionable or threatening physical harm to any person or group. Intellectual property, including copyrighted and trademarked materials; altered or unaltered intellectual property; and another individual’s non-copyrighted text or images without the written permission of the owner of the intellectual property are also not allowed.

TrueLoveJapan is not responsible for the content of any email or group discussion threads posted on the Service by Members and is not responsible for any information, goods or services offered or placed by third parties or Members on the Service. In using the Service, you specifically agree that TrueLoveJapan is not responsible to you or anyone else or liable in any way for any threatening, defamatory, obscene, indecent, offensive or illegal conduct of any other party or for any infringement of another’s rights, including intellectual property rights occurring through the use of the Service. TrueLoveJapan does not claim ownership of the materials you provide to TrueLovejapan.com (including feedback and suggestions) or post, upload, input or submit to TrueLovejapan.com or any future TrueLoveJapan-owned website or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submissions you are granting TrueLoveJapan a perpetual, irrevocable, royalty-free, worldwide, fully paid, assignable right and license to reproduce, repurpose, use, store, modify, edit, translate, distribute or make available any portion or portions of your Submissions as TrueLoveJapan sees fit in any medium, now known or hereafter developed, for any purpose whatsoever, subject only to the terms set forth in these Terms of Use. No compensation will be paid with respect to the use of your Submission, as provided herein. TrueLoveJapan is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in TrueLoveJapan‘s sole discretion. By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions. TrueLoveJapan and its individual Partners assume no responsibility for the deletion, the inability, or failure to store your Submissions. 10. Member Account

Once you register for the Service, you will receive an account and password. You are entirely responsible for maintaining the confidentiality of both, and are entirely responsible for any and all activities that occur under your account. As a registered member of the Service, you bear full responsibility for all the information provided in your profile. The inclusion of pornographic or other graphic sexually oriented content is not permitted in your profile or anywhere across the Service and puts your membership in jeopardy. TrueLoveJapan cannot be held responsible for offline meetings between Members who have met and/or corresponded through the TrueLovejapan.com websites. You agree that TrueLoveJapan will send you email messages containing information about the Service including updates about changes, new features or events, advice on usage of the Service, and recommendations.

You agree to notify us immediately of any unauthorized use of your account or password and of any other breach in security. Members are not to use the Service in connection with any duplicative or unsolicited messages such as junk email and spamming (commercial or otherwise); or any harmful or deleterious programs such as viruses; or any material that infringes upon the intellectual property rights or any other rights of third parties including trademark, copyright or right of property. 11. Members in China

If you are a citizen of the People’s Republic of China, you agree that you have prior state approval to use computer networks and the Internet and that content you post or send via the Service does not disclose state secrets or incite others to resist or break laws.

1. Advertising

With respect to any products shown in conjunction with the TrueLovejapan.com Service, the manufacturers and/or brand owners have no association with this Service and all trademarks that may be shown on this Service by the display of any products belong strictly to their respective owners. With regard to any products purchased through this Service, TrueLoveJapan bears no responsibility for any product liability or other claims, and users, sole recourse shall be against the manufacturer with regard to the same.

12. Copyrighted and Trademark Material

All contents of the TrueLovejapan.com websites are copyrighted. Copyright© 1998 – 2014 TrueLoveJapan Media, a wholly owned subsidiary of Odesign & TrueLoveJapan located in Japan Tokyo Shinuku Ku 160-0022. All rights reserved.

TrueLoveJapan.com is a trademark of TrueLoveJapan & Odesign. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved. 13. Non-Commercial Usage

You are free to access and use the Service for your personal, non-commercial use. Your access to content posted on the Service is for your personal use only.

14. DISCLAIMER OF WARRANTIES

THE MATERIALS AVAILABLE ON OR THROUGH TrueLovejapan.com AND ANY OF ITS AGENTS OR PARTNERS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND EITHER EXPRESS OR IMPLIED. TrueLoveJapan DOES NOT CONTROL IN ANY RESPECT ANY INFORMATION, PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES ON THE SERVICE. YOU EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK.

TrueLoveJapan IS NOT RESPONSIBLE FOR THE CONTENT OF EMAIL MESSAGES DISTRIBUTED THROUGH THE SERVICE, CONTENT APPEARING ON ITS MEMBERS’ HOME PAGES, OR OTHER CONTENT POSTED BY ITS MEMBERS, AND ASSUMES NO RESPONSIBILITY FOR AND MAKES NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF INFORMATION DISTRIBUTED BY OTHERS THROUGH THIS SERVICE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TrueLoveJapan EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TrueLoveJapan MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, NOR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. TrueLoveJapan MAKES NO WARRANTY AS TO THE USE OR THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE. TrueLoveJapan MAKES NO WARRANTY THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TrueLoveJapan DISCLAIMS ANY WARRANTY OR REPRESENTATION THAT CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THE SERVICE WILL BE MAINTAINED. TrueLoveJapan MAKES NO WARRANTY THAT LANGUAGE TRANSLATIONS PROVIDED THROUGH THE SERVICE WILL BE ACCURATE OR COMPLETE. TrueLoveJapan MAKES NO WARRANTY REGARDING ANY GOODS OR SERVICES OR THE DELIVERY OF ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SERVICE OR ADVERTISED THROUGH ITS SPONSORS OR ADVERTISERS, OR REGARDING ANY TRANSACTIONS ENTERED INTO THROUGH THE SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TrueLovejapan.com OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. 15. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL TrueLoveJapan BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICE, FROM THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE, OR FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF TrueLoveJapan HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU DO SOMETHING THAT WARRANTS YOUR TERMINATION FROM TrueLovejapan.com, YOU MUST ACCEPT FULL RESPONSIBILITY FOR ANYTHING THAT HAPPENS AFTERWARD.

YOU SPECIFICALLY AGREE THAT TrueLoveJapan IS NOT RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR ANY THREATENING, DEFAMATORY, OBSCENE, OFFENSIVE OR ILLEGAL CONDUCT OF ANY OTHER PARTY OR ANY INFRINGEMENT OF ANOTHER’S RIGHTS, INCLUDING INTELLECTUAL PROPERTY RIGHTS, OCCURRING ON OR THROUGH OR RELATED TO THE SERVICE. IF YOU ARE DISSATISFIED WITH THE SERVICE, THE MATERIALS AVAILABLE ON OR THROUGH THE SERVICE, OR WITH ANY OF TrueLovejapan.com’S CONTENT GUIDELINES OR TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING TrueLovejapan.com. YOU AGREE THAT TrueLoveJapan IS NOT RESPONSIBLE FOR ANY LOSS OF DATA RESULTING FROM OUR DELETION OF YOUR HOME PAGE OR OTHER CONTENT ON THE SITE, FROM NETWORK OR SYSTEM OUTAGES, FROM FILE CORRUPTION OR ANY OTHER REASON. YOU FURTHER AGREE THAT TrueLoveJapan SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM INTERRUPTION, SUSPENSION OR TERMINATION OF SERVICE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, WHETHER SUCH INTERRUPTION, SUSPENSION OR TERMINATION WAS JUSTIFIED OR NOT, NEGLIGENT OR INTENTIONAL, INADVERTENT OR ADVERTENT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES, CONDITIONS, AND/OR LIABILITY FOR SOME TYPES OF DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. 16. Indemnification

You agree to indemnify and hold TrueLoveJapan, the Partners, their respective parents, subsidiaries, affiliates and agents, and each of their respective officers, directors, and employees harmless from and against any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Service, your violation of these Terms of Use, or the infringement by you, or any other user of your account, of any intellectual property or other right of any person or entity.

17. Severability & Headings

If any provision herein is held to be invalid or unenforceable for any reason, the remaining provisions will continue in full force without being impaired or invalidated in any way. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.

18. Entire Agreement

This Agreement constitutes the entire agreement between the parties pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between the parties with respect to such subject matter.

These Terms of Use are effective January 11, 2011 and shall continue until revised by TrueLoveJapan.