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Privacy Policy | truelovejapan

Privacy Policy

Privacy Policy

TrueLoveJapan Networks (“TrueLoveJapan”) respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy is intended to describe for you, as an individual who is a user of TrueLoveJapan.com, the information we collect, how that information may be used, and with whom it may be shared.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

TrueLoveJapan cares deeply about online privacy. If you have any questions concerning this privacy policy, contact us. This Privacy Policy was last updated on January 17, 2017.


Persons Under the Age of 18
TrueLoveJapan does not knowingly collect or maintain personally identifiable information or non-personally-identifiable information on the site from persons under 18 years of age, and no part of the site is directed to persons under 18. If you are under 18 years of age, then please do not use or access the site or the services at any time or in any manner. If TrueLoveJapan learns that personally identifiable information of persons under 18 years of age has been collected on the site, then TrueLoveJapan will take the appropriate steps to delete this information.


Information We May Collect
We may collect and process the following information about you:

Information that you provide by filling in forms on our service (including your personal details, contact details and other profile information you submit when you create a membership profile). We may also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions.
If you contact us, we may keep a record of that correspondence.
Details of transactions you carry out through our service, including any information we require to provide any products or services that you order from us.
Website usage information is also collected using cookies.

Information Others May Collect
We may allow third-parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our service. By activating a link (such as a banner of an advertiser), you are leaving our service and if you subsequently provide information, we have no control over its use. This privacy policy does not address the information practices of any of those other websites or advertisers, and TrueLoveJapan disclaims all liability with respect to how they may use any such information.


How We May Use Information We Collect
We use the information we collect from you in the following ways:

To manage your user account with us (including notifying you of any compatible matches, tips, announcements, updates, or promotions).
To help personalize your returning visits to the service.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To provide you with customer support.
To notify you about changes or new functionalities of the service.
To carry out market analysis and research.
To help us improve the structure, layout and usability of the service.
To ensure that you are complying with our policies.

Cookies
In our effort to provide you services customized to your interests, we may use cookies to keep and sometimes track information about you. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer’s hard drive.

We may use cookies to:

access your account information (stored on our computers) in order to deliver better and more personalized services;
estimate our audience size for our advertisers;
to track the number of entries in our promotions, sweepstakes and contests;
to identify which areas of our service you have visited.
Cookies are stored typically for 24 hours, or indefinitely if you select “Remember Me” when you sign in to our service.

You may delete or disable cookies by changing your browser settings (Click “Help” in the toolbar of most browsers for instructions). If you do so, some of the features and services of our website may not function properly. Advertisers on our service may use their own cookies, and this privacy policy does not cover how these companies use them.


Users in China
For users in China, you agree that TrueLoveJapan may disclose any information, including your name and other information, if it believes in good faith that such action is reasonably necessary to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself and its members.

Users in Japan
For users in Japan, you agree that TrueLoveJapan may disclose any information, including your name and other information, if it believes in good faith that such action is reasonably necessary to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself and its members.


Changes to our Privacy Policy
We keep our privacy policy under regular review and will post any changes to it on this page. We encourage you to regularly review our privacy policy to make sure you are always aware of what information we collect, how we use it and under what circumstances, if any, we may share it with other parties.


How to Contact Us
If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by email: support@TrueLoveJapan.com